FAQ

About

My name is Mal, but most know me by Bite! I just graduated with a degree in Graphic Design & Creative Writing. This is my first time running a shop, so bear with me!

This is a shop where I will be selling my artwork in the form of stickers, keychains, and more!

Thank you for helping support a small business!!! All funds will be going towards medical bills and savings that will allow me to pay off debt. College is ridiculously expensive!

Contact

How can I get in contact with you?
Please contact me via [email protected] for any questions or concerns regarding your order. I also regularly check my inbox on all social media @beddybites!


Shipping

How long will it take for my package to ship?
Within a week of your order, often 2-3 days! 

Where do you ship?
I'm located in Nevada, USA, and as of now, I ship worldwide!
I will do my best to ensure shipping costs aren't crazy expensive, BUT you may be recquired to pay tax fees imposed by your country.
For international orders, I typically include a few extra stickers to make up for the high shipping costs.

IMPORTANT: I cannot do anything if you fail to pay tax fees imposed by your country or do not pick up the package. Once UPS tries delivering the package, it's out of my hands. 

What will the packaging look like?
For orders that contain keychains, I will use teal Bubble Mailers. Sticker only orders will come in the form of a little 7x5 inch white letter!

Can I track my order?
Upon shipment, you will receive an email that will provide a tracking ID.
I unfortunately do not offer tracking shipment of letters, which are used for sticker-only orders. If the email does not contain it, contact me, and I'll send it your way! You are also more than welcome to contact me to check your order for you.

Customs is holding onto my package- what do I do?
Contact me, and I can contact them!
Often times, the package is simply sent back to me, and I will send it back with your approval.
Unless the package is delivered back to me, I cannot give a refund after the second attempt to ship it to you, as that is money, time, and materials lost.

I accidentally put down the wrong address.. What do I do?
Email me! I can change that address for you, so long as I haven't shipped it out yet. If I did, you'll have to pay extra for me to re-ship your package! 


Restocks

When will you restock items?
Unless specified to be a retiring product, restocks will take place when I run out of an entire product. Restocks will take at least a month depending on the product!

This system may change in the future (again this is my first shop!)

If you would like to be notified when a certain item is restocked, email me at [email protected]! 
I will notify you as soon as the item's restocked and posted.

Requests

There is a Google Form where you may submit your requests for future merchandise!
You can fill it out here: Request Form